About Us

It hardly seems possible that it is two years since the formation of CAB Cornwall on 1 April 2009. During that time we have managed to secure our core funding by way of a 3 Year Service Level Agreement with Cornwall Council and significantly develop our service to clients through our Advice Plus project.

In the year April 2010 to March 2011, CAB Cornwall handled 84,083 new subject enquiries, providing advice to 25,608 clients. We have provided more accessible advice by utilising a variety of additional service delivery methods to get the service to hard to reach groups. Our clients have been able to access telephone, face to face, e-mail, internet, appointment and outreach services, all benefiting from extended opening hours and additional service delivery points. We have established partnership arrangements with 26 agencies for client referrals and delivered 31 training events to partner organisations over 3 years.

Equally important we have increased our capacity for Social Policy work, by recruiting additional social policy researchers, collecting evidence, and producing local social policy reports. We have appeared before two Cornwall Council Overview and Scrutiny committees as well as contributing to other local and national initiatives.

We have created a greater range of flexible volunteering opportunities giving on average 118 people annually the opportunity to gain individual valuable experience, increased confidence, community engagement and a pathway to work.

The above has all been achieved during a period of changing economic conditions resulting from the credit crunch, recession and current economic cuts. We can take pride in the knowledge that our service is there when needed. Over the past two years CAB Cornwall has increased its capacity to provide advice to more clients with more complex advice issues and hence been able to help more people and households than originally expected.